Q1:How can I place an order?
A1:You can contact any sales persons online or leave message to them, we will get back to you shortly.Please provide the details of your requirements as clear as possible when you send us quote. For designing or further discussion, it is better to contact us with trade manager of alibaba, MSN messenger, Skyp…ect, in case of any delays.or you can email us at info(a)travisaccessories.com at any time.
Q2:When can I get the price?
A2:Usually we quote our best price within 12 hours after we get your inquiry.
Q3:How can i get a sample to check your quality?
A3:You can email us you sample details, provide us your shipping address, tel no as well as courier account, we will arrange samples to you shortly.
Q4:How do I pay for my order?
A4:Different payments of different customers from different countries.
Q5:Can we get some samples? Any charges?
A5:Yes, you can get available samples in our stock. Free for real samples, but freight cost.
Q6:How can we get a quote?
A6:Please offer the specification of the product, such as material, size, color, quantity, etc.
Q7:What kind of files do you accept for printing?
A7:Differnet customers from different countries use different payment methods.It is negotiable.
Q8:Can you do the design for us?
A8:Yes, We have a professional designing team , you can send us your idea, we will make deisgn for you to approve shortly.
Q9:How long can I expect to get the custom-made samples?
A9:Usually 3-7 days depending on the sample types.
Q10:What about the lead time for mass production?
A10:Usually 7-15days after everything approved.
Q11:What is your terms of delivery?
A11:We accept CIF, FOB, CNF, DDU, DDP, etc.
Q12:Could I do cosmetic paper box size as our own size?
A12:Yes,it is customized order.
Q13:Do you have stock?
A13:We have available stock for different styles but without any logo info, if you need your own logo , it must custom-made.